Covid-19

The way ahead at Orsay House:

We are pleased to say that we are fully open for business.

Both Gary and Ali have had both doses and a booster dose of the Covid vaccination and carry out regular lateral flow tests.

In order to help protect our guests, community  and ourselves there will be a number of changes to the way we have to operate, these are quite minor and should not impact your enjoyment during your stay.  

Your room will become exclusively 'your space' and we will not enter it unless there is a problem. The hospitality tray will be well stocked for the duration of your stay and additional items will be readily available.

Islay is generally known for it’s friendliness and for offering a warm welcome to visitors from near and far.

For the well-being of residents and visitors alike, please DO NOT travel to Islay if any of your party has suspected COVID19 symptoms. 

The Island is open for business but please expect to see some minor limitations on popular attractions such as Distilleries. Currently restaurants do need to be booked in advance so if there is anywhere in particular that you want to eat, we would recommend booking ahead (even before you arrive on the island). If you need any advice or suggestions we are happy to give you our unbiased recommendations.

Commitment

Our commitment to you

  • We have a safe hygiene policy in place

  • Follow Government Guideline

  • Make sure that you have a wonderful time on our stunning Islands

Now, here is what we ask from you in return

  • Please only visit if you are not showing any symptoms of Covid-19

  • If somewhere is busy, call back later

  • Book in advance where possible

  • Utilise our knowledge and use locals for their produce, supporting local enterprises

  • Pay contactless wherever possible

  • Enjoy our beautiful island and come back again year after year

Protecting your well-being

Whether you are considering making a new reservation, or wondering if you should keep an existing reservation, rest assured that guest safety and well-being is uppermost in our minds at this uncertain time.

We have always been careful to follow meticulous cleaning procedures to safeguard our guests’ comfort, safety, and well-being while they stay with us. But now, with the increased public awareness about the personal risk of coronavirus infection, we have redoubled our efforts to ensure that you can come here with the absolute assurance that maintaining and protecting your health is taken very seriously by us at Orsay House.

Here is a summary of our cleaning policies. This is not an exhaustive list but it does highlight the process we will follow to ensure every room is thoroughly cleaned after each guest turnover as well as activities that enhance the safety of guests throughout their stay.

  • Replace all bed linens and pillowcases after EVERY guest. (Guests staying more than 5 days will also have the option have their linen and pillowcases changed during their stay.)

  • Clean and sanitise all cups, glasses, and mugs, (whether used or not) in a high-temp dishwasher after EVERY guest.

  • Replace every washcloth, every hand and bath towel (whether used or not) after EVERY guest.

  • Replace bathrobes after EVERY guest.

  • Disinfect bathtubs, shower cubicles, sinks, toilets, and taps after EVERY guest stay.

  • For environmental reasons we recently switched away from single use water bottles to refillable glass bottles however, we have now reverted to providing water in SEALED WATER BOTTLES in each room for your convenience.

  • Quality toiletries are individually packaged, single use items.

  • Multiple snacks, including tea, coffee and biscuits, have always been provided. Now all snacks are items that come in sealed packages. 

  • Provide hand-sanitiser in public areas.

  • Breakfast is prepared by the owners who follow strict hygiene procedures.

  • All breakfast crockery and utensils will be cleaned in in a high-temp dishwasher after EVERY service.

 

We strongly advise that you take out a travel insurance policy covering you against, amongst other things, transport disruptions due to weather and the need to cancel if you contract Covid .

We will continue to follow the any developments of the coronavirus situation, following government advice, and will  provide an update whenever appropriate.

 

 

For Clarification on any of the above, please do not hesitate to contact us.

 

 

 

last updated 25th May 2022